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November 16 - November 17 | 9:00 am - 3:30 am ET
Category:
Certified Teller
Contact: Lauren McCallum at lmccallum@synergentcorp.com
This comprehensive, two-day* Certified Teller Specialist Two training is offered on Tuesday, November 16 from 9:00-3:30, and Wednesday, November 17, from 9:00 a.m. to 3:00 p.m. For those credit unions using Episys we will be holding a special training segment on Day Two from 3:00-5:00, Episys 101, at the Credit Union Service Center in Westbrook. This is the second of a three-part series to earn the Certified Teller Specialist Certification.
Attendees will take an in-depth look at member service and cross-selling, and cover important topics including: the key components of professional service and sales; the importance of building relationships to create member loyalty; strategies for effective listening and asking the right questions; how to sell in a positive and successful manner that is beneficial to your members; and making sales a natural part of interactions with your member.
Episys 101 Training; Day Two 3:00-5:00
Episys Basics
Account Manager
Inquiring into Accounts
Register
Please complete and submit the form below to register for this event. You will be placed on a waiting list if the number of attendees for your reservation is greater than the number of seats available.
Registrations are closed for this event.