Hybrid Certified Teller Series

Hybrid Certified Teller Series Schedule (must attend all classes):

January
15: Teller 1, day 1, webinar 1 & 2
16: Teller 1, day 1, webinar 3; Teller 1, day 2, webinar 1

February
11: Teller 1, day 2, webinar 2 & 3
12: Teller 2, day 1, webinar 1 & 2

March
25: Teller 2, day 1 webinar 3; Teller 2, day 2, webinar 1
26: Teller 2, day 2 webinar 2; Teller 2, day 2, webinar 3

April
9: Teller 3 and Graduation | CU Service Center, Westbrook
15: Teller 3 and Graduation | Hilton Garden Inn, Bangor 

Times: All virtual classes will be 10:00 am – 2:00 pm with a lunch break from 11:30 am – 12:30 pm.

The in-person graduation courses will be from 9:30 am – 4:00 pm. The virtual classes will also be recorded if you have to miss a date or want to join at a later point.

This is a three-part series to earn the Certified Teller Certification. This introductory program will provide training in the importance of credit unions and basic teller operations and skills including credit union history and principles, managing and maintaining the cash drawer, robbery and security, check fraud, check processing, Reg. CC, handling currency, BSA and OFAC compliance, basics of the credit bureau report, and lending.​

Total Cost: $1,514; Under $50 Million: $1,314. $1,714 for associate members. ($209 for each virtual class and $260 for the in-person and graduation class)
Billing will be broken up and completed after each individual class date. 

Instructor: Shannon Lindstrom

*CLASS DISCLAIMER AND CANCELLATION FEE: Any cancellation made less than one week in advance will result in a cancellation fee. The amount of the fee will be equal to 50% of the class/training fee. If our classes/trainings do not get enough registered attendees, we may have to make the decision to change the date, move an in-person training to a virtual one, or cancel the class. We will do our best to make you aware of that with enough notice.*