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Technology Operations Generalist

January 22, 2025

Maine State CU is hiring a Technology Operations Generalist at its Augusta location.

Description:  

Provide technical support in the development and maintenance of credit union systems for: 

  • Digital banking 
  • Loan origination 
  • Data analytics 
  • Member operations 
  • Network systems 
  • Information and physical security 
  • Various systems and hardware used by staff 

Provide support to departments in the development, implementation, and installation of upgrades, updates, and new projects relating to hardware, systems, reporting, security, and physical infrastructure. 

Provide Technology Operations Department and Facilities administrative support as needed. 

*PLEASE NOTE: THIS IS AN ON-SITE, IN-PERSON POSITION. CANDIDATE MUST RESIDE IN STATE OF MAINE, POSSIBLE HYBRID OPPORTUNITY ONCE FULLY TRAINED* 

Qualifications: 

  • The successful applicant will be: 
  • Highly motivated 
  • Innovative 
  • Team-oriented 
  • Solutions-based thinker with the ability to learn on demand while still providing extraordinary service 

You should have three to five years of similar or related experience. Working knowledge of credit union systems and platforms (e.g. Symitar Episys) is beneficial for this position. Working knowledge of SQL is preferred. Also required are exceptional interpersonal skills, professional appearance, reliable attendance and an ability to be detail oriented while managing multiple tasks. The position requires a two-year college degree or specialized training to acquire the job-specific skills. 

Benefits of Employment with Maine State CU:  

In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.   

  • We are also proud of the benefits we offer:   
  • Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%   
  • HSA – generous employer contribution   
  • Employer funded HRA   
  • Employer-subsidized dental and vision insurance   
  • 100% employer paid – life, short-term disability and long-term disability insurance   
  • Accident insurance   
  • Competitive wages, and annual evaluations with compensation adjustments   
  • 401(k) employer match, plus annual discretionary contribution   
  • Generous PTO with immediate PTO accruals plus 8 hours of birthday PTO and 12 paid holidays   
  • Paid parental leave   
  • Education reimbursement – up to $5,000 annually for undergraduate & $10,000 annually for graduate degree   
  • Opportunities to volunteer in our local communities   
  • 100% employer paid EAP which includes 8 free mental health sessions   
  • Wellness reimbursement of up to $150
  • Free coffee, tea, and hot chocolate and an abundance of food 

Apply: 

Interested applicants can apply through this Paycom job posting.