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Maine State CU is hiring a Member Experience Specialist I in Augusta.
Description:
Receives members in primarily in person and when applicable through online technology, and/or by telephone; determines the nature of the member’s business and either transacts the member’s request or refers the member to the appropriate staff member.
Qualifications:
The successful applicant will be a highly motivated, team-oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months related experience (e.g., customer service, accuracy in cash handling, etc.). Also required are strong interpersonal skills, a professional appearance, a solid work ethic, reliable attendance, and an ability to be detail-oriented. A high school diploma or GED is required.
Benefits of Employment with Maine State CU:
In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.
We are also proud of the benefits we offer:
- Employer-subsidized medical insurance plans
- HSA – generous employer contribution
- Employer funded HRA
- Employer-subsidized dental and vision insurance
- 100% employer paid – life, short-term disability and long-term disability insurance
- Accident insurance
- Competitive wages, and annual evaluations with compensation adjustments
- Generous 401(k) employer match, plus annual discretionary contribution
- Generous PTO with immediate PTO accruals + 8 hours of birthday PTO & 12 paid holidays
- Paid parental leave
- Education reimbursement – up to $5,000 annually for undergraduate & $10,000 annually for graduate degree
- Opportunities to volunteer in our local communities
- 100% employer paid EAP which includes 6 free mental health sessions
- Wellness reimbursement of up to $150
- Free coffee, tea, and hot chocolate and an abundance of food