Assertive & Effective Communication | WCUNOM

Assertive & Effective Communication: Tools for Our Credit Unions and Communities

Location: Bangor Grand Hotel, 357 Odlin Road, Bangor, ME
Date: Tuesday, May 6
Time: 9:30 AM – 3:00 PM
Fee: $50 per person
Speaker: Kymberly Dakin, M.Ed. | Voice Into Learning, LLC

Join the Women’s Credit Union Network of Maine for a powerful day of learning, connection, and practical strategies designed to help you communicate more effectively in every area of your work. Whether you’re engaging with members, leading a team, or representing your Credit Union in the community, this session will equip you with real-world tools and fresh insight.

Morning Keynote: Kym Dakin: From Tension to Transformation: Tools for Assertive & Effective Communication | 9:45 – 11:45 AM
Our keynote speaker, Kym Dakin, is a nationally recognized communication coach and author of Using Your Brain to Win. Kym will guide us through an interactive session exploring how to communicate clearly and assertively—even in tense or high-stakes situations. Expect engaging partner and table exercises, new frameworks for confident dialogue, and takeaways you can immediately apply in your Credit Union and beyond. Learn more about Kym at kymdakin.com

Afternoon Panel: Communication in Action | 12:30 – 1:30 PM
In the afternoon, hear from a panel of experienced Credit Union leaders who will share their Top 10 Tips for Effective Communication across a variety of real-world topics, including:

• Advocacy & Legislation
• Change Management
• Social Media & Public Messaging
• Community Engagement
• Internal/Employee Communication

Each panelist will offer actionable strategies based on lived experience—what works, what doesn’t, and what they’ve learned along the way.

Interactive Group Activity | 1:30 – 3:00 PM
Following the panel, attendees will break into small group sessions for a deeper dive into the panel topics. Each group will collaborate to develop their own “Top 10 List” to bring back and apply within their own Credit Unions. We’ll end the day by sharing key points and insights together as a network.

Who Should Attend?
This event is ideal for:

• Credit Union staff at all levels looking to improve their communication skills
• Leaders and managers navigating organizational change or team development
• Marketing, member services, and HR professionals
• Emerging leaders interested in building confidence and influence
• Anyone passionate about connecting with members and communities more effectively

A special thanks to our sponsors: Eaton Peabody, CU Insurance Solutions, CULANE, Tricorp, and Synergent.

May Charitable Connection: Full Plates, Full Potential 

At each event offered by the Credit Union Women’s Network of Maine, we highlight an opportunity to give to organizations that make an impact in our communities. 

Full Plates Full Potential is a non-profit dedicated to ending childhood food insecurity in Maine by maximizing the use of existing child nutrition programs. They led the statewide coalition that helped advocate for, write, and pass School Meals for All, and they administer grant programs that support providers of child nutrition programs across the state, such as school breakfast, afterschool meals, and summer meals.  

With the school year drawing to a close, Full Plates Full Potential anticipates that more schools and local organizations will require financial assistance to carry out vital summer meal programs. With the projected increase in demand, the funding they provide through their grants is going to be stretched to the max. They will be moving mountains to keep Maine kids fed this summer.  

Funding support is critical in helping Full Plates Full Potential fulfill as many grant applications as possible to provide access to the vitally important summer meals programs. Please consider making a donation of any amount to support the essential work that they do.