SHARE:

Insurance Specialist I

July 15, 2024

CUSO Home Lending is hiring a Insurance Specialist I at its Hampden location.

Primary Purpose of Position:

The Insurance Specialist I will be responsible for monitoring compliance of insurance for residential and commercial properties held as collateral for various lenders and investors.

This will include, at minimum, insurance analysis, premium disbursements from escrow, risk assessment, appraisal review, and correspondence with various investors, borrowers, insurance agents and a variety of internal departments.

Duties and Responsibilities:

  • Open, identify and scan servicing insurance mail.
  • Communicate with outside vendors to collect data for escrowed and non-escrowed insurance information for existing mortgages.
  • Disburse
    • Residential & Commercial Hazard and Flood insurance premiums.
    • Finance Authority of Maine (FAME) insurance premiums
  • Monitor insurance cancellations, maintain and reconcile force placed insurance when necessary
  • Billing/reconciling forced place insurance
  • Verify insurance coverage is maintained on residential and commercial loans.
  • Respond to customers inquiries either written or verbal
  • Deliver prompt and professional solutions for customer inquiries. Research, prioritize and resolve customer issues in a timely and accurate fashion.  Provide administrative support along with clerical tasks that aid the daily servicing operation.
  • Develop a positive relationship with all co-workers, credit union personnel, investors and borrowers.
  • Other duties as assigned

Knowledge and Skills:

  • Must have some type of the following industry experience: Loan Servicing, Insurance, Real Estate.
  • Excellent interpersonal, writing, and oral communication skills.
  • Positive attitude and willingness to help others.
  • Ability to work as a team member and as an individual.
  • Strong time management and organizational skills.
  • Proficient in utilizing Microsoft Office software 

Physical Requirements:

  • Use of standard office equipment (telephone, copier, fax, personal computer and so on) is required on a daily basis.
  • Work requires the use of a video display terminal (VDT) and application of manual dexterity and eye-hand coordination (basic keyboarding).
  • Reading documents for general understanding (correspondence & memos) is often required, as well as reading documents for analytical purposes (appraisals and technical reports).

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.