IT Specialist

Evergreen CU is hiring an IT Specialist at its Portland location.

The Role:

Evergreen CU is one of Maine’s largest credit unions with the need for an experienced IT Specialist with a laser focus on providing word class service. Our team is expanding and looking for the right individual to join our dynamic organization. Voted one of Maine’s Best Places to Work eight years in a row, Evergreen provides employees an opportunity to be part of our award-winning team.

As a highly analytical, forward-thinking IT professional, you are excited about supporting a growing organization and our environment to ensure that processes, tools, and products serve our internal employees. You are driven to enhance the IT environment through innovative and forward-thinking solutions continually.

You are comfortable working with Senior Management to execute, create, and maintain Evergreen’s IT environment. This position will require a rotational on-call schedule with occasional after-hours work.

The ideal candidate will possess:

• Hands on knowledge of Windows Server and Desktop OS, Active Directory, Basic Networking (LAN/WAN/VPN) and Office 365. Proficiency with MS Office Suite, troubleshooting and diagnosis.
• Provides general IT support for line of business software such as the Credit Union’s core data processing platform, is responsible for general software installations and upgrades, installation and removal of equipment from services and miscellaneous maintenance and upkeep tasks and review.
• Participates in short and long-range planning for the department to select and utilize appropriate technologies to meet the evolving needs of the company and its members.
• Provides general end user technical support; is responsible for adds, changes or moves of new users in Active Directory, Office 365 and related systems; is responsible for adds, changes or moves in the phone system, provides printing and scanning support and malware remediation.
• Demonstrated experience in PC diagnostics, workstation deployment, patching, vulnerability remediation, and server/application troubleshooting.
• Previous banking or credit union experience and familiarity with a core banking system such as Symitar Episys is beneficial.

Apply:

This position reports to the Vice President of Information Technology. Resumes may be sent to Cathy Lestage, Senior Vice President of Human Resources at clestage@egcu.org.

EOE