Join your League for the two-day Certified Teller Specialist One Training at the Credit Union Service Center

March 7, 2018

Tellers are integral, front-line teammates, serving literally as the faces of our credit unions. This engaging learning environment will provide interactive education through the use of guest speakers, collaboration with classmates, and the opportunity to experience actual credit union scenarios in the community.

This comprehensive two-day program* on Wednesday, March 14, and Wednesday, March 21, from 9:00 a.m. to 3:30 p.m., at the Credit Union Service Center in Westbrook, will provide an in-depth training in teller operations and skills, and is the first of a three-part series to earn the Certified Teller Specialist Certification. Topics will include:

  • Credit Union History and Principles
  • Financial Terminology
  • Types of Accounts  
  • Your Cash Drawer    
  • Robbery and Security                           
  • Transactions
  • Confidentiality
  • Check Fraud
  • Check Processing
  • Check Cashing Policy and Reg. CC
  • Currency
  • BSA and OFAC Compliance
  • Account Ownership
  • Basics of Lending


Click here to enroll today, or contact Jane Thomas, Director of Education, for more information.

*Please Note: This two-day course is not concurrent. The first date is March 14, the second is March 21.