Vice President of Operations

Lisbon Community FCU is hiring a Vice President of Operations at its Lisbon location.

Job Description:

As a growing local financial institution, Lisbon Community FCU is seeking an experienced Symitar operations and data professional to join its senior leadership team. This role oversees the money movement, information technology, core banking and data functions within the organization and serves as an advisor to the CEO and Board of Directors.

This role directs and coordinates a broad range of activities toward achieving the credit union’s objectives, including directing the core data processing function of the organization to ensure the development and delivery of quality products and services to internal and external users. This role is also responsible for ensuring the maintenance of networks, servers, operating systems and communications links through our vendor partners and is responsible for analyzing large data sets to identify patterns and trends that will drive business decisions.

Essential Functions & Responsibilities:

• Identifies and solves business problems by collaborating in the development and analysis of dashboards, reports and presentations to effectively communicate data insights to support the implementation of values driven business solutions. Ensures data accuracy, completeness, and integrity through data cleansing, validation and verification.
• Ensures a close working relationship between the organization and key technology vendors, particularly in support of the core banking system. Leads efforts to maximize the use of technology in support of the credit union’s strategic plan and vision. Ensures the delivery of banking services to members is in line with organizational values and growth strategies.
• Leads staff and vendors responsible for all credit, debit and other card services, money movement including share drafts, ACH and wires.
• Leads staff and vendors responsible for all hardware, software and network maintenance, planning and controls. Responsible for user access controls, system change management, patch management and systems security.

Qualifications:

• Expertise with the Jack Henry Symitar Core Banking Platform, including building operational efficiencies, maximizing workflows, building PowerOn reports and exporting data sets is required.
• Expertise in management and change management practices
• Proficient with Microsoft Excel to analyze large data sets and present findings
• Experience with credit union card and deposit operations
• Excellent leadership and collaboration skills
• Familiarity with network and server management

Job Type: Full-time; in person

Benefits:

We offer an excellent compensation and benefit package that includes 100% employer paid medical insurance for employees, 401(k) with employer contribution (not match), PTO, paid holidays, long-term disability insurance, life insurance, dental insurance, and vision insurance.

Apply:

This position reports to the CEO. Resumes may be sent to Kristi Foss, Human Resources Manager, at K.Foss@lisboncu.org.