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Evergreen CU is hiring a Branch Lobby Coordinator (Receptionist) at its Portland (Riverside) location.
Evergreen CU is the fifth largest credit union in Maine. We have been recognized as a Best Place to Work in Maine since 2016, and plan to continue this distinguished recognition.
As we continue to grow and with the upcoming retirement of our current Branch Lobby Coordinator (Receptionist) at our Riverside Office, we want to fill the position with someone eager to learn and be part of a great organization.
As the first point of contact for our members and visitors, you will provide exceptional customer service, manage front-desk operations, and ensure a welcoming and professional environment.
Responsibilities:
Welcome members in a friendly manner and direct them to the appropriate person or department for assistance. Oversee the check-in procedure for all branch guests.
Assist members with general inquiries and provide information about our services.
Perform basic administrative tasks, such as returned mail, outgoing mail, ordering supplies, ordering checks, assembling new member folders, processing debit cards, printing checks, ordering marketing materials for the branch, and performing notarial requests.
Cross-sell credit union services.
Perform other related duties as assigned.
Knowledge and Skills:
Experience: One to two years of similar or related experience.
Education: A high school education.
Interpersonal Skills: Work involves interacting with individuals beyond immediate colleagues for routine matters, primarily to exchange information, which may require some discussion. External contacts include serving the public, members, non-members, and guests.
Other Skills: Basic knowledge of the use of Microsoft 365.
Physical Requirements: Must possess sufficient manual dexterity to skillfully operate office equipment including but not limited to the scanner, a computer, photocopier and telephone. Reasonable accommodations may be made to enable individuals with disables to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk, sit; use hand to finger, handle or feel objects; reach with hands and arms; balance; stoop; kneel, crawl or crouch; talk or hear. The employee may occasionally lift up to 20 pounds.
Specific vision abilities are required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Apply: Resumes may be sent to Cathy Lestage, Sr. Vice President of Human Resources, at clestage@egcu.org.