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Member & Financial Services Representative (Float)

May 2, 2025

Maine State CU is hiring a Member & Financial Services Representative (Float) to be based out of its Augusta location.

Description:

Are you a people person who loves helping others and thrives in a dynamic environment? We’re looking for a versatile, motivated team player to join us at Maine State CU. In this role, you’ll make a meaningful impact by building strong relationships, supporting members through financial decisions, and contributing to the success of branches across our entire organization.

What You’ll Do:

  • Be a Go-To Resource: Travel between branches to provide frontline coverage where needed, ensuring our members always receive top-tier service.
  • Support Members: Assist members with everyday financial transactions, from deposits and withdrawals to loan applications and online banking tools.
  • Build Relationships: Engage with members to understand their needs, offer personalized solutions, and share the benefits of our products and services – including financial education tools.
  • Problem-Solve with Purpose: Help members troubleshoot issues and support teammates by offering guidance and technical know-how on all our services.
  • Stay Informed: Keep up to date with products, policies, and services so you can serve with accuracy and confidence every day.

Why You’ll Love It:

  • You’ll Make a Real Impact: Help members make sound financial decisions and support their financial well-being.
  • Every Day is Different: You’ll gain a broad skillset while working across multiple locations and teams.
  • A Culture of Growth: We value learning and initiative. You’ll have opportunities to grow personally and professionally.
  • Team Spirit: Work with passionate, supportive teammates who are focused on service, collaboration, and excellence.

Qualifications:

Qualified Candidates Bring:

  • 1-2 years of related experience (retail or financial service preferred)
  • A passion for people, strong communication skills, and a knack for solving problems
  • Tech-savviness and comfort working with banking software, MS Office, and calculators

Apply today!

Benefits of Employment with Maine State CU:

In addition to our world-class culture, a fun and supportive work environment and opportunities to learn and grow, our employees appreciate the work-life harmony they are able to achieve as part of our team.

We are also proud of the benefits we offer:

  • Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%
  • HSA – generous employer contribution
  • Employer-funded HRA
  • Employer-subsidized dental and vision insurance
  • 100% employer paid – life, short-term disability, and long-term disability insurance
  • Accident insurance
  • Competitive wages and annual evaluations with compensation adjustments
  • Generous 401(k) employer match, plus annual discretionary contribution
  • Generous PTO with immediate PTO accruals + 8 hours of birthday PTO & 12 paid holidays
  • Paid parental leave
  • Education reimbursement – up to $5,000 annually for undergraduate & $10,000 annually for graduate degree
  • Opportunities to volunteer in our local communities
  • 100% employer-paid Employee Assistance Program (EAP), which includes 6 free mental health sessions
  • Wellness reimbursement of up to $150
  • Free coffee, tea, and hot chocolate and an abundance of food