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Jennifer Dugan, Director of Risk & Loss Mitigation, CUSO Home Lending
CUSO Home Lending has hired Jennifer Dugan as Director of Risk & Loss Mitigation, a new position created to enhance the company’s risk management, regulatory compliance, and mortgage servicing functions.
In this role, Dugan will oversee enterprise risk management, regulatory compliance, and loss mitigation, working across the organization to assess emerging risks, reinforce controls, and support sound servicing practices.
“This new position is an important part of preparing CUSO Home Lending for the future and supporting thoughtful succession planning,” said Lori Michaud, President & CEO. “Jennifer’s experience in risk, compliance, servicing, and loss mitigation will strengthen our organization and the service we provide to credit union partners and borrowers.”
Dugan brings 30 years of financial industry experience, including risk management, default servicing, loss mitigation, regulatory compliance, and delinquent portfolio management. She previously worked at Camden National Bank and Bangor Savings Bank.
Dugan joined CUSO Home Lending on September 21, 2026.