Connected CU Signs New Ten-Year Agreement with Synergent

Synergent, the League’s service subsidiary, is pleased to announce that Connected CU has signed a new ten-year outsourcing agreement with Synergent to provide the Symitar® Episys® core platform. The credit union also signed an agreement with Synergent for remote deposit services through Jack Henry’s Enterprise Payment Solutions™, check processing through the Alogent platform, and marketing and digital banking through Access Softek.

In June, Connected CU and Winslow Community FCU merged following regulatory approvals by the National Credit Union Administration and the Maine Bureau of Financial Institutions. The combined institution now serves Kennebec, Somerset, Lincoln, and Waldo Counties.

“Connected Credit Union and Winslow Community Federal Credit Union had been working with Synergent before our merger was finalized, so the decision for our combined institution to continue our relationship with them was an easy one,” said Cathy Bond, President of Connected CU. Bond previously served as CEO of Winslow Community FCU.

“Just as our merger was a win-win for our members, so is our new agreement with Synergent,” said Richard Lachance, CEO of Connected CU. “Our partnership with Synergent will provide our credit union the technology solutions we need to grow and improve the financial lives of our members. I have complete confidence in Synergent’s team and what they bring to the table.”

Synergent has been working with Connected CU for over three decades.

“We are thrilled to provide the new Connected Credit Union with a suite of services that will ensure they can continue delivering an exceptional member experience,” said Scott Johnsen, Senior Vice President of Operations at Synergent. “Our team has been working with Richard, Cathy, and their dedicated employees for many years. It is a privilege to provide innovative, comprehensive products and services to them in this new capacity.”