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Atlantic FCU has merged high tech with high touch with the launch of its Video Banking by Atlantic. This new service delivers personalized interaction while providing a safe alternative to in-person banking. Individuals can now video chat with Atlantic FCU’s staff from a desktop computer, laptop, mobile phone, or tablet to securely complete loan applications and sign all the necessary forms.
“With videoconferencing becoming widely accepted, we are thrilled to offer people the opportunity to safely and securely access a loan without having to walk into a branch,” said Scott Chretien, Chief Executive Officer and President at Atlantic FCU. “We believe this is a great option to serve those who want to restrict in-person banking. Beyond the pandemic, it is an incredibly convenient option. We understand how important it is to see our members and for them to see us. With Video Banking by Atlantic, we can see them face-to-face from anyplace.”
Currently, the video banking technology is being used to help deliver service for individuals seeking a personal loan such as a car, boat, or RV. Soon, Video Banking by Atlantic also will be available to those looking to open a new account or seek assistance with any of their banking needs.