Acadia FCU Hires New Chief Relationship Officer


Acadia FCU’s Jill Bouchard Cairns.

Acadia FCU has hired Jill Bouchard Cairns as its Chief Relationship Officer (CRO).

As CRO, Bouchard Cairns is responsible for staff and member relationship development and finding outlets to continually connect with the communities in Acadia FCU’s service area. She also will help manage ongoing staff training in conjunction with the training manager and oversee human resources, marketing, and public relations functions.

“The opportunity to join the Acadia family in this newly-created position that is focused on maintaining and building relationships is so very exciting,” said Bouchard Cairns. “I am looking forward to working with the staff in areas such as career development, volunteerism, support, training and internship program opportunities. With an amazing team already in place to work with, Acadia is moving in a great direction and I am honored to now be a part of it.”

No stranger to working closely with people from varied demographics, Bouchard Cairns spent the last 16 years working in different capacities within the admissions department at the University of Maine at Fort Kent, with the last eight years as the Director of Admissions. Her prolific experience in developing student and parent relationships as part of the University of Maine at Fort Kent’s recruiting process will be paramount in her new position as Acadia FCU’s CRO.

“We are constantly looking to improve Acadia, and the real driving force behind everything for us is really about relationships,” said Luis Sanclemente, Acadia FCU’s Executive Vice President. “We’ve grown to the point that our mission of relationship-first must be entrusted to a high-level position that ensures that it is lived out across all departments. Jill is the right person to do this. She is a high-energy, intelligent, and experienced individual that fits so well into our strong culture.”