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Ahead of World Elder Abuse Awareness Day, AARP announced last week the release of its new BankSafe Dementia Hub. Built for frontline teams, the Hub offers practical guidance designed to help financial institutions support consumers facing cognitive and financial vulnerability—before harm occurs.
According to AARP, “The BankSafe Dementia Hub is a resource center that may help you and other financial organizations better understand what it’s like to experience cognitive decline, and what policies and procedures you can implement to better serve your customers, clients, and members. The Hub curates the latest tools, templates, and research from around the world to help U.S. financial organizations become leaders in dementia-friendly practices and policies.”
This no-cost resource will help you become a leader in implementing dementia-friendly practices that will benefit your credit union and members. As AARP shares, “Using the Dementia Hub isn’t just the right thing to do—it’s a smart investment in preventing loss and protecting your institution.”
BankSafe Reminder: Get a Head Start on Your 2026 BankSafe Trained Seal
Start early to meet your 2026 BankSafe Trained Seal requirements! Train at least 80% of your frontline team and confirm your escalation policy to stay eligible for this trusted industry recognition.