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Maine Credit Union League to Offer New Trusted Contact Resources
League InfoSight owners, including the Maine Credit Union League, have collaborated to provide valuable tools and resources to member credit unions to assist in implementing a Trusted Contact program. Multiple agencies, including the Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA), have encouraged credit unions to permit members to add a Trusted Contact Person to their account as another defense against financial fraud. To aid credit unions, specific resources developed include:
- Trusted Contact Information and Authorization Form
- Model policy
- Model procedures
- Model script
- Frequently asked questions
These resources will continue to evolve and are available to credit unions through InfoSight and CU PolicyPro as a member benefit.
“Our League InfoSight owners truly believe in our collaborative model and are always generous with their time and resources to ensure credit unions have access to timely and relevant resources to navigate operational risk,” shared Glory LeDu, CEO of League InfoSight. “This is just one example of how League InfoSight, its owners, and partners all truly live the mission to empower credit unions.”
Maine Member credit unions can access InfoSight directly or through the Maine Credit Union League website. Credit unions can also access these resources through CU PolicyPro, a full policy management system.
“Having the ability to add a Trusted Contact to member accounts will provide credit unions a valuable tool to fight financial exploitation,” added Scott Johnsen, Chief Relationship Officer at the Maine Credit Union League. “I’m proud of the collaboration that was involved in making this solution a reality for credit unions in Maine and across the country. It’s a great example of what our movement can accomplish together to protect our members.”
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About League InfoSight
League InfoSight was created in 2003, the result of a multi-League effort to work collaboratively to provide the best possible compliance resources for member credit unions. The collaborative model is at the heart of League InfoSight and allows the expertise of League/Association partners and stakeholders to be leveraged to develop compliance best practices, evolve technology solutions, and focus on content strength.
League InfoSight was created in January 2003 by the following Credit Union League/Associations: Florida (now includes Alabama and Georgia as the League of Southeastern Credit Unions), Georgia (now part of the League of Southeastern Credit Unions), Michigan, Ohio, and Texas (now includes Arkansas, Oklahoma, Kansas, and Missouri as the Cornerstone Credit Union League). Since then, the California (and Nevada), Cooperative, Illinois, Iowa, New Jersey (now includes Pennsylvania as CrossState Credit Union Association), New York, Pennsylvania (now includes New Jersey as CrossState Credit Union Association), MD/DC, GoWest (Arizona, Colorado, Idaho, Oregon, Washington, and Wyoming) and Maine Leagues/Associations have taken ownership positions in League InfoSight. For more information, visit LeagueInfoSight.com.
About the Maine Credit Union League
The Maine Credit Union League is a nonprofit, professional trade association that exists to serve Maine’s credit unions. Founded in 1938, the League’s mission is to help credit unions succeed and improve the financial lives of their members. As the trade association for Maine’s credit unions, the League provides advocacy, education, and other resources designed to assist credit unions in meeting the needs of their membership. For more information, visit www.mainecul.org.