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Atlantic FCU is proud to announce the promotions of Lucy Ditzel to Chief People Officer and Jenn Benn to Vice President of Member Experience.
Lucy Ditzel
With twelve years of experience in human resources and training and development, Ditzel will be responsible for overseeing the company’s talent management, organizational culture, employee engagement initiatives, recruitment efforts, and performance management.
“As we continue to grow towards our vision, there is no doubt that our people management must be given the same strategic focus as other critical business areas,” said Scott Chretien, CEO of Atlantic. “In her current role, Lucy has successfully blended our talent management, organizational culture, and employee engagement initiatives with our company goals. She has been a leader in training and development, a champion of performance management, and an advocate for our recruitment efforts.”
Jenn Benn
Benn has been with Atlantic FCU for just over two years and brings a comprehensive background in the field of delivering exceptional customer service. She will oversee retail branches and contact center operations, ensuring that members receive the highest quality service.
Christopher McGorrill, Chief Experience Officer at Atlantic FCU shared his enthusiasm about Benn’s new title.
“Her well-deserved promotion stands as evidence of her exceptional commitment and enthusiasm in assisting the credit union in delivering an outstanding member experience,” shared McGorrill. “Jenn truly understands that service is not a department. It is a philosophy to be embraced by everyone at Atlantic.”