Boost Your Service Skills and Your Sales Pitch

Everyone has room to improve, why not start with your service and sales skills? Learn how to lead the conversation with your members, ask the right questions, and overcome the fear of making a sale. Join Jane Thomas for the session, Frontline Service and Sales, on Wednesday, June 10, from 9:00 a.m. to 3:30 p.m., at the Credit Union Service Center in Westbrook.

This session will show you how to take service to the next level. Learn to refer the right product or service to your members to fulfill a financial need or want. You’ll hear what the best practices in the industry are, discuss why people are reluctant to sell, and learn how to close the sale.

To register for this session, click here; contact Jane Thomas; or call your League’s Member Services at 800.442.6715.