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Downeast CU proudly recognized nine outstanding team members during its 84th Annual Meeting, introducing a new awards program designed to celebrate the dedication, leadership, and impact of employees across the organization.
What makes these awards especially meaningful is that recipients were nominated by their peers who see firsthand the effort, care, and commitment that goes into serving members and communities every day.
“This program was created to shine a light on the incredible work happening across our organization,” said Trevor Gordon, Vice President of Human Resources at Downeast CU. “These nominations come directly from the people who work alongside our recipients every day, making this recognition truly special.”
Awards and their recipients include:
Operational Excellence Award: Bridget Monk, Card Service Specialist, was recognized for her exceptional reliability, attention to detail, and commitment to continuous improvement. Her behind-the-scenes work ensures members receive accurate, efficient, and professional service while supporting the long-term sustainability of the credit union.
Janet Caskin Community Service Award: Kaileigh Deacon, Calais Branch Manager, received this award honoring the legacy of longtime team member Janet Caskin. Caskin believed our responsibility extended far beyond our branch walls. Whether knitting hats for children in foster care, leading food drives, supporting families during the holidays, or educating young people about financial wellness—Caskin served with heart, humility, and tireless dedication.
Deacon was recognized for her outstanding dedication to community involvement, leadership in local initiatives, and commitment to advancing financial education and outreach.
Donna Cochran Culture Award: Tonia Lanier, Senior Vice President of Lending & Operations, was honored with an award created in memory of longtime team member Donna Cochran. This award celebrates those who carry her spirit forward—creating belonging, building trust, and lifting others up each day.
Lanier was recognized for embodying these qualities through her leadership, fostering an environment where team members feel supported, appreciated, and empowered. Cochran’s legacy lives on through this award and through the culture it continues to inspire across Downeast.
Mason Pottle Chairman’s Award: Bette Tomah, Senior Vice President of Internal Operations, was recognized for her extraordinary leadership, integrity, and legacy. This award, named in honor of longtime Board Chair Mason Pottle, celebrates individuals, who like Pottle, lead with purpose, strengthen the organization, and serve their communities with dedication. Tomah exemplifies these qualities through her thoughtful leadership, collaborative approach, and unwavering commitment to doing what’s right for both members and the organization.
Shining Star Awards: Five additional team members were recognized for consistently going above and beyond in their roles, demonstrating leadership, positivity, and a deep commitment to serving others:
- Kayla Clark, Baileyville Branch Manager, for her inspiring leadership, her deep-rooted loyalty to the Downeast mission, and her unwavering support for both her branch team and our members.
- Carol Hoopingarner, Richmond Branch Manager, for creating a vibrant, fun, and welcoming environment where every member and teammate feels energized and truly valued.
- Arielle Hornbrook, Fraud Specialist, for her vigilant protection of our members’ assets, her specialized expertise, and her commitment to delivering exceptional service in every interaction.
- Kristie Libby, Marketing Director, for driving innovation in our brand and expanding our community impact through her oversight of volunteerism and giving, ensuring Downeast’s story is told through our actions.
- Morgan Niles, Director of Loan Servicing, for her technical precision, her dedication to her department, and her tireless commitment to driving continuous improvement across our lending operations.
“These individuals represent the very best of who we are,” said Joe Moses, President & CEO of Downeast CU. “Their commitment to our members, to each other, and to our communities is what truly brings our mission to life. They are guiding members forward every single day.”
The credit union looks forward to continuing this tradition of recognition in the years ahead, celebrating the individuals who help bring their mission to life every day.