The Maine Credit Union League is hosting an important training opportunity designed to help credit unions strengthen their approach to bankruptcy and collections. On Thursday, November 13, Jim Sorenson of Sorenson & Van Leuven Law Firm, will lead a full-day workshop at the CU Service Center in Westbrook.
Why This Training Matters
Bankruptcy and collections are vital areas of concern for credit unions. Understanding the legal landscape, applying effective communication strategies, and safeguarding your institution during bankruptcy proceedings are essential to minimizing risk and supporting members through challenging circumstances.
Key Topics to Be Covered
Navigating the Legal Landscape: Best Practices for Collections
- Effective communication strategies with consumers
- Compliance with federal law
- Handling common objections and resolving member issues
- Negotiation tactics to achieve better outcomes
- Approaches to mitigate delinquency and reduce charge-offs
Bankruptcy: Guarding Your Interests and Minimizing Losses
- Bankruptcy basics every credit union professional should know
- Strategies for managing members in bankruptcy
- What can be handled in-house and what requires legal support
- Practical tools for minimizing losses and protecting credit union interests
This training will be valuable for anyone who manages collections or bankruptcy processes, as well as frontline staff actively working with delinquent or bankrupt borrowers.
Event Details
- Date: Thursday, November 13
- Time: 9:00 am – 3:00 pm (lunch included; please notify Jordan Inkley in advance regarding allergies or dietary restrictions)
- Location: CU Service Center, 2 Ledgeview Drive, Westbrook
- Fee: $249 | $199 for credit unions under $50 million in assets | $399 for associate members
- Register: Secure your spot online, by visiting the League’s website.
About Jim Sorenson

Jim Sorenson
Jim Sorenson earned his Bachelor of Science degree, magna cum laude, from Liberty University in 1993 and his Juris Doctorate, high honors, from The Florida State University in 1996. Sorenson is a licensed attorney in both Florida and Georgia. He is a member of the American Bankruptcy Institute and is past President of the Northern District Bankruptcy Bar Association. He regularly conducts seminars and workshops on collections, bankruptcy, and consumer protection issues. In addition to representing clients in state and federal court, Sorenson also has developed an expertise advising credit union clients on how to effectively manage and operate a successful collections department.
