Shared Branching Fraud Prevention Best Practices Webinar Now Available

June 27, 2019 |

On June 12, Synergent, the League’s service subsidiary, hosted a webinar focused on best practices for preventing fraud. The presentation, delivered by Liz Davis and Amber Reed, Implementation and Training Analysts for Synergent, covered the following topics:

  • Terminology (Issuer, Acquirer, Guest Member, and Non-Guest Member)
  • Mandatory vs Optional Services
  • Member Verification Process and Acceptable IDs
  • Transactions such as Deposits, Withdrawals, and Receipts
  • Refusing Services
  • Fraud and Suspicious Activity
  • Reports (CO-OP Fraud Alert Website, Shared Branching Issuer Activity by Account Report)

If you missed this presentation, the webinar is now available online. Click here to view the webinar recording.