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Community CU is proud to announce that three dedicated team members have earned the Certified Credit Union Financial Counselor (CCUFC) designation in 2025, an achievement that further strengthens the organization’s commitment to financial stability and lifelong support for its members.
The CCUFC designation is earned through America’s Credit Unions’ Financial Counseling Certification Program (FiCEP), which equips credit union employees with the skills and knowledge required to guide members toward sound financial decisions. The program emphasizes practical, compassionate financial counseling designed to meet people where they are in every stage of life.
The employees who earned their CCUFC designation include:
- Mary Randall, Loan Specialist
- Erin Dunn-Kimball, Marketing Specialist
- Ginger Leigh Smith, Financial & Life Navigator
With economic uncertainty impacting many households, the need for expert, trusted financial guidance has never been greater. CCUFC-certified professionals are uniquely trained to provide that support, helping members build confidence, resilience, and long-term financial well-being.
With these new designations, Community CU now has nine CCUFCs among its staff of 42 employees, underscoring the organization’s deep investment in professional development and member-focused service.
“As a credit union that strives to provide financial services ensuring stability for all members, employees, and communities at every stage of life, this achievement represents another meaningful step toward fulfilling our mission,” stated Betsy Sibley, Chief Marketing Officer for Community CU. “We are incredibly proud of Mary, Erin, and Ginger for their commitment to lifelong learning and for the positive impact they make every day.”