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UID:2273@mainecul.org
DTSTART;TZID=America/New_York:20260415T090000
DTEND;TZID=America/New_York:20260415T120000
DTSTAMP:20260127T151736Z
URL:https://mainecul.org/education-events/education-events-calendar/unders
 tanding-emotional-intelligence/
SUMMARY:Understanding Emotional Intelligence
DESCRIPTION:Join the Maine Credit Union League and ServiStar Consulting for
  a live virtual training on emotional intelligence.\n\nServiStar Consultin
 g has partnered with hundreds of credit unions across the country over the
  last 25 years\, guiding them through transformations that led to award-wi
 nning cultures and measurable business results. Their approach blends rese
 arch-backed training\, credit union-specific expertise\, and an unwavering
  commitment to making it easy for clients to succeed. Today\, ServiStar is
  proud to be a CUSO serving credit unions exclusively.\n\nDate: Wednesday
 \, April 15\nTime: 9:00 am - 12:00 pm\nLocation: Virtual\nFee: $99 per 
 attendee\nTrainer: Scott Anderle\n\nEmotional intelligence (EI) is the ab
 ility to understand\, manage\, and use your own emotions in positive ways 
 while recognizing\, empathizing\, and influencing the emotions of others.
  This is a virtual instructor-led learning course that helps boost essent
 ial emotional intelligence competencies . The program has been designed to
  help you Connect\, Communicate and Collaborate with others more effective
 ly.   \n\nThe number one skill sought after when hiring leaders is emoti
 onal intelligence. Most people get promoted because they excel at the skil
 l set required by their current job. As we move into leadership we need to
  learn how to win with people. We will be discussing the emotional intelli
 gence skills that World Economic Forum’s “The Future of Jobs 2023” 
 reports as 5 of the top 10 core skills required by workers today.\nWhat yo
 u will walk away with:\n\n\n 	Understand the four core aspects of emotiona
 l intelligence: identifying\, utilizing\, understanding and regulating emo
 tions.\n 	Develop the ability to understand and relate to the emotions of 
 others.\n 	Learn how to articulate thoughts and emotions clearly and asser
 tively without being aggressive.\n 	Engage in continuous self-reflection t
 o identify strengths and weaknesses for personal interactions\n\nInstructo
 r Scott Anderle uses his talents of instruction\, compassion\, and communi
 cation to influence others in ways that let them grow and achieve things t
 hat make them happy. During his time at Chick-Fil-A\, he developed operati
 ons structures to transform the customer experience and always led by exam
 ple. He developed training systems for onboarding new front-of-house team 
 members that led to his team receiving back-to-back years of Symbol Status
 .\nNow with ServiStar Consulting\, Scott plays a crucial role as trainer\,
  facilitator\, and mentor for the many credit union professionals that he 
 serves. Scott consistently teaches courses around Credit Unions\, Service\
 , Sales\, and Leadership.
CATEGORIES:Emotional Intelligence
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