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Date: March 13
Location: Virtual
Time:10:00 am -11:30 am | Break for lunch | 12:30 pm – 2:00 pm
Fee: $209/$159 for CUs under 50 million. $259.00 for associate members.
Even the best managers can struggle with difficult employee situations. This session will prepare supervisors to develop their leadership style, handle conflict, promote effective communication, establish a strong team dynamic and identify and address common dysfunctions of a team. Participants will leave with tools and techniques to increase confidence and skills in supervision, including:
- identifying employee communication styles-and how to manage each style
- addressing problem workplace behavior and difficult employee situations
- overcoming dysfunctions of a team and fostering teamwork
- developing leadership style and
- identifying and understanding how our personality traits increase our effectiveness as a supervisor
Instructor: Shannon Lindstrom
This certification series has been designed to help you work efficiently and effectively with people and processes in your credit union. Key skills and knowledge are emphasized to help you become an effective and successful supervisor. Certification is awarded upon completion of the five courses.
*CLASS DISCLAIMER AND CANCELLATION FEE: Any cancellation made less than one week in advance will result in a cancellation fee. The amount of the fee will be equal to 50% of the class/training fee. If our classes/trainings do not get enough registered attendees, we may have to make the decision to change the date, move an in-person training to a virtual one, or cancel the class. We will do our best to make you aware of that with enough notice.*
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