Regulation E Series: How to Handle Unauthorized Electronic Fund Transfers Under Reg E

Given the rapid changes in the types of electronic payments and devices, there is often confusion regarding whether Reg E applies or whether NACHA, UCC, or Visa/MC rules apply. For example, does Reg E apply to remote deposit capture or to electronic check presentment? What if the transaction started as a paper check but was converted to an ACH debit? What if your institution has adopted a “zero liability” program under the Visa/MC rules? If the ATM/debit card had an EMV chip, can the liability for the loss be shifted to the merchant or ATM operator? This webinar will explain how to determine if Reg E applies in each situation and how to handle unauthorized electronic fund transfers under Reg E. It will also explain those situations when the NACHA, UCC, or Visa/MC rules apply to the unauthorized electronic fund transfer.

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