Head Tellers & Branch Managers: Handling the Critical Aspects

Loaded with tools for head tellers and branch managers, this webinar will address delegation, engagement, communication, teamwork, onboarding, coaching, overcoming resistance, evaluations, and more. Don’t miss this one-of-a-kind opportunity to learn management best practices and get a multitude of hands-on tools to engage your team.

• Identify basic principles of managing and motivating people
• Employ positive, constructive feedback
• Delegate to create empowerment
• Recognize the important components of employee onboarding
• Understand the hierarchy of learning and training categories
• Deliver memorable training to enhance retention
• Address an overflowing email inbox
• Lead effective staff meetings
• Overcome resistance to change
• Implement organizational skills to improve your team’s performance
• Sell the importance of dual controls for preventing fraud
• Create “cheat sheets” that will successfully guide your staff
• Set the tone for success