Get Ready for New ACH Return Code R11: Effective April 1, 2020

Effective April 1, 2020, there will be a repurposed return reason code to use when dealing with transactions that are authorized, but not quite correct. This session will explore the similarities and differences between the existing R10 and the new R11 return reason code. It will address needed changes to the Written Statement of Unauthorized Debit, tracking and reporting requirements, and examine case studies to illustrate which code is appropriate for each situation.

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