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Member Service Rep/Teller


Connected CU is hiring a Member Service Representative/Teller at its Augusta location.

The credit union is seeking a motivated, energetic individual for a part- or full-time member position. The chosen candidate will be instrumental in assisting the credit union in building lifelong financial relationships with members while delivering the highest level of service to each member.  The desired candidate understands the credit union’s products and services and actively promotes these options to best meet member financial needs. He/she will perform a wide variety of member service functions such as opening and closing consumer/business accounts, assisting members to establish electronic service options; processing transactions such as deposits, withdrawals, check cashing; selling money orders, cashier’s checks, gift cards; processing loan/credit card payments, handling cash advances and providing members with both direct and telephone assistance; ensuring confidentiality of member records and transactions; performing additional duties as assigned and requested. He/she will be responsible for the accurate and efficient daily balancing of teller work and their cash drawer, as well as assisting with all opening and closing duties of the department. The successful candidate must quickly learn and maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws.

Job Requirements and Desired Experience

  • Must have achieved a high school diploma or equivalent
  • Completion of required credit union courses as assigned
  • Six months to two years of similar or related experience
  • Experience utilizing windows-based computers and related programs/functions, keyboarding, 10 key calculator, general office equipment
  • Must possess good communication skills: verbal, non-verbal, and written
  • Professional appearance
  • Moderate lifting ability required (up to 35 pounds)
  • Ability to stand for periods of time as needed for member service or assigned duties
  • Interacts with courtesy, tact, and diplomacy with a focus on teamwork and commitment to attaining goals and objectives of the position as well as those of the credit union.

The successful candidate may be required to pass a skills test, a pre-employment background check, and a drug screening.

In addition to being a supportive employer providing a pleasant work environment, Connected CU is an Equal Opportunity Employer offering excellent benefits:

  • Full-time employee benefits include medical, dental, life and long term disability coverage, paid vacations/holidays/sick time, 401(k), tuition reimbursement. Part-time employee benefits include life insurance, paid vacations/holidays/sick time, 401(k).

To explore this opportunity, qualified candidates should forward their resume in confidence to:

Kelly Perkins
Connected Credit Union
85  Civic Center Dr.
PO Box 1096
Augusta, ME 04332-1096

You also can email your resume to: kperkins@connectedcreditunion.org.

Company Overview

Connected CU is a member-owned financial cooperative, democratically controlled by its members, and operated for the purpose of encouraging savings, providing credit at competitive rates, and providing a wide array of financial services to its members.

Originally established in 1967 as the Maine Teachers Association Credit Union, we have grown and evolved to become today’s Connected CU serving 8,400 members with assets of over $110 million. We currently meet our members’ financial needs from our offices located in Augusta and Winslow.

Mission Statement

Building lifelong financial relationships; get connected, stay connected.

Connected Credit Union –  www.connectedcreditunion.org

EOE